At Gateway Restoration, we understand how concerning it can be when water unexpectedly enters your home. We recently helped a homeowner in Sun City, AZ, who had a serious drain backup emergency, which resulted in extensive water damage in two of their bathrooms, and one part of their bedroom. The homeowner needed our expert water damage mitigation in Sun City, AZ, and we were on our way to prevent further damage and possible mold growth.

When Water Backed Up Into Bathrooms and Bedroom

The homeowner called us after discovering water standing in both showers and around both toilets. Not only was there visible water in the bathrooms, but it had also started spreading into the carpet in the master bedroom. Our client acted immediately, which made a big difference in how much damage was caused.

Our Steps to Clean and Water-Free Bathrooms

When we arrived, we found standing water in both bathrooms and visible moisture in the carpet leading out from the bathroom doors. The problem was not just surface-level because moisture had soaked into the walls and flooring materials. Here’s how our team approached the drain backup emergency:

Detecting the Moisture

We began by assessing the affected areas using moisture meters and thermal imaging cameras, which helped us track the water, especially in places you can’t see with the naked eye. The moisture affected the tile flooring around the toilet base and soaked into the bathroom drywall. The carpet in the master bedroom was also wet and starting to smell musty.

Removing Standing Water

Our team removed all visible water using professional-grade water extractors. This included water around both toilets, inside the showers, and the section of wet carpet in the bedroom. This quick water removal helped us stop the spread of moisture and limit the damage to the already soaked materials.

Drying and Air Circulation

After extracting the water, we set up several air movers and dehumidifiers in both bathrooms. By using air movers, we managed to dry surface moisture, while dehumidifiers pulled all moisture out of the air and water damaged materials. The drying process is key to any water damage mitigation job as it brings moisture to safe levels and prevents mold from developing in all affected areas.

Tackling the Drywall Damage

In the hall bathroom, we found that water had seeped into the wall cavities. To make sure no moisture was trapped inside, we carefully cut and removed a few small sections of the wet drywall. Then we placed our equipment in such a way that it would specifically dry the inside of the wall, removing all moisture completely. 

Monitoring the Progress

We checked moisture levels daily using our meters. We moved equipment around to focus on slower-drying areas. In a couple of days, all surfaces were dry and we were able to pull our equipment.

Final Cleanup 

Once drying was complete, we thoroughly cleaned up both bathrooms, making sure no materials or debris were left behind. We spoke to the homeowner and they were pleased to have their bathrooms dry and safe again. They appreciated our fast response as well as our thorough process and attention to detail.

Drain Backup Emergency? Call Gateway Restoration Today

Water damage can get worse fast. What seems like a small puddle could be hiding moisture that leads to mold, rot, and odor. At Gateway Restoration, we don’t just clean up the mess – we make sure your home is truly dry, safe, and protected from future issues.

If you’ve experienced a drain backup or other type of water damage in your Sun City, AZ, home, call our team at Gateway Restoration today at (480) 990-4142, or fill out this online form for a free estimate. Our team is ready to help 24/7, with professional water damage mitigation and cleanup you can count on!