At Gateway Restoration, we specialize in water damage mitigation to prevent further destruction and restore homes quickly after different water damage disasters. Recently, we were called to a residential home in Gilbert, AZ, where a burst supply line flooded the entire downstairs overnight. By the time the homeowners woke up, water was flowing out the front door and into the garage.

The damage was widespread, affecting every room of the downstairs level. But this was no problem for our team. Keep reading to find out how we saved another home with our expert water damage mitigation in Gilbert, AZ!

Cause of the Problem: Burst Supply Line Damage

This water damage was caused by a burst supply line in the kitchen. Since the break happened overnight, the water had several hours to spread throughout the home. It flowed under walls, into the garage, under the stairs, and into the office and bathroom. By morning, several inches of water covered the floors, and the damage had already started affecting walls, furniture, and cabinets. 

How We Took Control of the Situation

As soon as we arrived, we assessed the situation and the extent of damage, which allowed us to do the following:

Extracting the Water and Stopping Further Damage

The first step in any water damage situation is to remove standing water as quickly as possible to prevent further damage. We used high-powered extraction equipment to remove all visible water from the burst supply line. We found the source of the leak and made sure the new supply lines were properly installed to minimize the risk of a similar disaster happening again. Using moisture meters, we managed to pinpoint all areas that were affected by water and realized it had wicked up the drywall, so we marked moisture levels with blue tape to track how far it had spread.

Making Flood Cuts and Removing Materials

Since water had soaked into the walls and cabinets, we needed to remove the damaged materials to prevent mold growth. Here’s how we did it:

  • Flood cuts: We cut out parts of the drywall in every room that was affected and removed the wet portions.
  • Laminate flooring: Our team pulled up the flooring where water had seeped under.
  • Under the stairs and in the stair closet: We detected moisture surrounding the stair area, which required removal of baseboards and drywall, as well.

Drying and Dehumidification

With all the damaged materials removed, it was time to dry the home completely. We put air movers and dehumidifiers throughout the home to dry out walls, floors, and remaining structures. We made sure to monitor moisture levels using moisture meters to confirm all materials were fully dry and ready for the next steps.

Final Inspection and Preparing for Repairs

Once everything was fully dry, we performed a final inspection to confirm that the home was ready for restoration. In the end, the home was cleared for reconstruction, allowing the homeowners to begin replacing flooring, drywall, and cabinets.

The Homeowner’s Gratitude for Our Quick Response and Professionalism

After completing the mitigation process, we walked the homeowners through every step we took and ensured they were comfortable with the next phase of repairs. They were relieved to see their home dry, safe, and ready for reconstruction.

The homeowners expressed their gratitude for our quick response and professional service, noting how our team’s efficiency helped minimize further damage. Knowing we could make a difficult situation easier for them made all the difference. We’re always here to help when disaster strikes!

Burst Supply Line? Call Gateway Restoration for Emergency Water Damage Mitigation

Has your home in Gilbert, AZ, been affected by a burst supply line or other form of water damage? Acting fast can prevent serious structural damage and mold growth! Well, look no further than Gateway Restoration – we provide 24/7 emergency water damage mitigation to restore homes quickly and efficiently. Contact us today at (480) 990-4142 for expert water damage restoration services! Let us help you get your home back to normal.