At Gateway Restoration, we take pride in providing fast and professional water damage restoration services. Recently, we were called to tackle a water leak at a commercial property in Phoenix, AZ. A hidden pipe leak in the bathroom had caused significant water damage to the drywall. Our mission was to quickly restore the affected room and ensure a safe, dry space, without interrupting the client’s business.

The Problem: A Hidden Pipe Leak

Our client noticed water pooling near the base of the bathroom wall. Soon enough, they realized the leak was coming from a pipe inside the walls. Over time, the drywall had soaked up the moisture, requiring immediate attention to prevent further problems such as mold growth or further structural damage.

Our Detailed Process

In this section, we will walk you through our detailed process which included everything from initial assessment to repairs and final touches. 

Inspection and Assessment

When we arrived at our client’s property, our priority was to check the extent of the water damage. Using advanced moisture meters, we pinpointed the areas of drywall and wall tiles that had been affected by the leaky pipe. This helped us draw up the most efficient action plan for the entire restoration.

Containment and Preparation

To prevent the spread of dust, debris, and moisture, we set up containment barriers around the bathroom. This way we made sure that our work wouldn’t affect the rest of the property. We also shut off the water supply to the damaged pipe, creating a safe workspace for our team and the employees.

Water Extraction and Drying

To remove residual moisture, we carried out a comprehensive drying process:

  • Water Extraction: Removed standing water from the affected areas.
  • Dehumidifiers: Placed high-capacity dehumidifiers to reduce humidity levels in the bathroom.
  • Air Movers: Strategically positioned air movers to ensure airflow and speed up the drying process.
  • Daily Monitoring: Regularly checked moisture levels to ensure thorough drying before moving to the next step.

Cleaning and Sanitizing

Once the space was thoroughly dried, we moved on to cleaning and sanitizing the affected area. Using a professional-grade antimicrobial solution, we treated all exposed surfaces to remove any lingering mold spores or bacteria. Apart from destroying potential contaminants, we used this solution as a protective barrier to help prevent future growth.

Tile Replacement and Final Touches

With the area thoroughly sanitized, we carefully replaced the damaged tiles, ensuring they were installed seamlessly to match the original design. Our team paid close attention to every detail, aligning the tiles perfectly and securing them for long-term durability. 

Satisfied Client

The client was pleased with the speed and quality of our work. By acting quickly and using the right equipment, we were able to restore the bathroom without hindering their business longer than necessary. The space was clean, dry, and safe, and we provided the client with a report documenting the restoration process.

Contact Gateway Restoration to Experience the Difference

At Gateway Restoration, we know how disruptive water damage can be, especially for a commercial property. That’s why we offer fast, professional services to get you back to business as quickly as possible. From start to finish, we handle the entire restoration process, so you can trust your property is in good hands. Call us today at (480) 990-4142 or fill out the form on our website for a free quote.