At Gateway Restoration, we handle water damage emergencies quickly and professionally. Recently, we were called on for a water damage restoration Chandler AZ job. where a homeowner noticed their leaking ice maker caused water to drip through the ceiling of a basement bedroom. Thanks to our rapid response, we were able to stop the leak, remove the damage, and start the drying process right away.
The water had already spread from the kitchen into the ceiling of the downstairs bedroom and was starting to soak into nearby walls and cabinets. Luckily, the family called us as soon as they saw the leak. Keep reading to find out how we handled this residential water damage emergency in Chandler, AZ!
Cause of the Problem: Leaking Ice Maker
This water damage was caused by a leaking ice maker in the kitchen. Located directly above the basement bedroom, the leak had slowly worked its way through the floor. Then it leaked into the ceiling of the room below. Water had started soaking into the ceiling, drywall, cabinetry, and surrounding areas. If it had gone unnoticed any longer, the damage could have been much worse.
How We Took Control of the Situation
As soon as we got the call, our crew responded within 30 minutes and got to work right away. Here’s what we did:
Removing the Source and Damaged Fixtures
The first thing we did was identify the source and remove the leaking ice maker to stop any more water from entering the area. We also tore out the damaged kitchen cabinets that had absorbed moisture from the leak.
Cutting Out Water-Damaged Drywall
We inspected the basement ceiling and cut out the water-damaged drywall to expose the wet areas and prevent hidden moisture buildup. We also opened up the wall behind a wet bar in the basement to ensure no pockets of water were missed.
Placing Drying Equipment
Once the wet materials were removed, we placed high-powered air movers and dehumidifiers to dry out the space. This step is essential to stop mold from growing and to fully dry the home.
Sealing Off the Area
To help the drying process and keep the space clean, we sealed off any open wall and ceiling areas. This helps control airflow and keeps debris contained while the equipment runs.
Final Cleanup and Disposal
When drying was complete, we removed all equipment and debris. We swept, HEPA vacuumed, and wiped everything down, making sure the family was left with a clean and safe space.
The Homeowner’s Experience and Our Commitment
Once everything was dry and cleaned up, we walked the homeowners through the steps we took and what they could expect next. The Homeowner and family were relieved and grateful that we arrived quickly, acted fast, and made the entire process easy.
They told us they felt like their disaster turned into peace of mind, and that’s exactly what we aim to do for every family we help.
Call Gateway Restoration for Emergency Water Damage Mitigation
Is your home in Chandler, AZ, dealing with a water leak or appliance malfunction? Fast action can help prevent serious damage, such as mold and even expensive repairs. That’s why Gateway Restoration offers 24/7 emergency water damage services to respond right when you need us.
Call us today at (480) 990-4142 for expert water damage mitigation, or contact us online and get your free estimate! Let our team restore your home quickly and professionally.
